By accessing or using the website gtmeng.co and any services provided by Corhaven Corporation, operating under the trade names "GTM Eng" and "RocketOps" ("Corhaven," "GTM Eng," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
These Terms govern your use of our website and general service offerings. Where you have entered into a separate service agreement, statement of work, or engagement letter with us (collectively, a "Service Agreement"), the terms of that Service Agreement shall take precedence over these Terms to the extent of any conflict.
GTM Eng provides production-grade data infrastructure and revenue operations consulting services, including but not limited to:
Our services are designed for business-to-business use. By engaging our services, you represent that you are acting on behalf of a business entity and have the authority to bind that entity to these Terms.
Certain features of our services may require you to provide access to your CRM and data systems. You are responsible for maintaining the confidentiality of your access credentials and for all activities that occur under your account. You agree to promptly notify us of any unauthorized use of your account or any other breach of security.
You are solely responsible for ensuring that any access credentials you provide to us are authorized for the purposes of our engagement and that providing such access does not violate any agreement you have with third parties.
When engaging our services, you agree to:
You acknowledge that delays in providing access, information, or feedback may impact project timelines and deliverables.
You agree not to use our website to:
We may offer self-service diagnostic or assessment tools through our website. Results from these tools are provided for informational purposes only, are based on the information you provide, and do not constitute professional advice. Diagnostic results should not be relied upon as a substitute for a comprehensive engagement with qualified professionals.
Our website content, branding, proprietary models, frameworks, and methodologies (including the Growth Data Platform) remain the intellectual property of Corhaven Corporation.
Work product created specifically for your engagement is subject to the licensing and ownership terms set out in your Service Agreement. In the absence of a Service Agreement, all work product remains the property of Corhaven Corporation until a separate agreement is executed.
Our open-source tools and frameworks are governed by their respective open-source licenses.
You may not reproduce, distribute, modify, or create derivative works from our website content, branding, or proprietary materials without our prior written consent.
We treat all client data as confidential. We will not disclose your business data, CRM data, or project details to third parties except:
You agree to treat our proprietary methodologies, pricing, business practices, and any materials shared with you in confidence as our confidential information and not to disclose them to third parties.
Our handling of your data is governed by our Privacy Policy. By using our services, you acknowledge and agree to our data practices as described therein.
In the course of providing our services, we may use the following third-party sub-processors that may process, store, or transmit your data:
| Sub-Processor | Purpose | Data Location |
|---|---|---|
| Google Cloud Platform (BigQuery) | Data warehousing and analytics | Region selected per engagement |
| Airbyte | Data pipeline and integration | Cloud or self-hosted per engagement |
| dbt (dbt Labs) | Data transformation | Runs against your data warehouse |
| Lightdash | Business intelligence and reporting | Cloud or self-hosted per engagement |
We maintain contractual agreements with each sub-processor requiring them to protect your data in a manner consistent with these Terms and our Privacy Policy. We will notify you of any material changes to our sub-processor list.
We use industry-standard security practices and open-source tools with no vendor lock-in. Upon completion or termination of services, your data remains in your infrastructure and under your control.
Payment terms, pricing, and scope of work are defined in your individual Service Agreement or statement of work. Unless otherwise agreed in writing:
To the maximum extent permitted by applicable law:
a) Corhaven Corporation shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising from the use of our website or services, regardless of the form of action and whether or not we have been advised of the possibility of such damages.
b) Our total aggregate liability for all claims arising under or in connection with these Terms or the services provided hereunder shall not exceed the total fees actually paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim.
c) The limitations in this section apply regardless of whether the claim is based in contract, tort (including negligence), strict liability, or any other legal theory.
d) Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
You agree to indemnify, defend, and hold harmless Corhaven Corporation and its officers, directors, employees, and agents from and against any and all claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from or related to:
Our website and services are provided "as is" and "as available." While we strive for accuracy and reliability, we make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or that our services will be uninterrupted, error-free, or free of harmful components.
Without limiting the foregoing, we do not warrant that:
The accuracy and completeness of any analysis or deliverable depends on the quality, completeness, and accuracy of the data and information you provide to us.
Neither party shall be liable for any delay or failure to perform its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, third-party service outages (including cloud infrastructure and CRM platform outages), internet disruptions, cyberattacks, or labor disputes.
Our referral program offers compensation for successful client referrals as described on our website. Referral terms, including payout amounts, eligibility criteria, and payment timing, are subject to change at our discretion with reasonable notice. Referral payouts are made only after the referred engagement closes and full payment is received from the referred client. We reserve the right to disqualify referrals that do not meet our program criteria.
Either party may terminate a service engagement as specified in the applicable Service Agreement. In the absence of a Service Agreement, either party may terminate with thirty (30) days' written notice.
Upon termination:
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Before initiating any formal legal proceedings, the parties agree to first attempt to resolve any dispute through good-faith negotiation for a period of thirty (30) days. If the dispute remains unresolved, either party may pursue mediation administered by the ADR Institute of Ontario before commencing litigation. Each party shall bear its own costs of mediation.
If the dispute is not resolved through mediation within sixty (60) days of the initial dispute notice, either party may bring the dispute before the courts of the Province of Ontario, and both parties consent to the exclusive jurisdiction of those courts.
We reserve the right to modify these Terms at any time. Material changes will be posted on this page with an updated "Last updated" date. Where we have your email address, we will make reasonable efforts to notify you of material changes. Continued use of our website or services after the effective date of any changes constitutes acceptance of the revised Terms.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with our Privacy Policy and any applicable Service Agreement, constitute the entire agreement between you and Corhaven Corporation with respect to the use of our website and services, and supersede all prior or contemporaneous communications and proposals, whether oral or written.
If you have questions about these Terms of Service, please contact us:
Corhaven Corporation
Toronto, Ontario, Canada
[email protected]